Privacy Policy

Effective Date: April 1, 2024

Refined Beauty by Rosalie Lopez, hereafter referred to as "we," "us," or "our," is committed to maintaining the privacy and confidentiality of our clients' information. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By accessing our services or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information from you when you interact with us, such as when you:

  • Schedule appointments or consultations

  • Provide information about your skin concerns, health history, and aesthetic goals

  • Participate in treatment sessions

  • Communicate with us via email, phone, or other communication channels

The types of personal information we may collect include:

  • Name

  • Contact information (email address, phone number)

  • Date of birth

  • Skin concerns and treatment preferences

  • Health history and relevant medical information

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide personalized aesthetic treatments and recommendations

  • To communicate with you about your appointments, treatment plans, and follow-up care

  • To process payments and fulfill service requests

  • To maintain accurate records of your treatment history and progress

  • To send you promotional offers, newsletters, and updates about our services (you can opt out of receiving marketing communications at any time)

Sharing of Treatment Photos on Social Media

With your consent, we may share before-and-after treatment photos on our social media channels to showcase the results of our services. These photos will be carefully selected to ensure that they do not include any identifying characteristics, such as your face or any tattoos, birthmarks, or other distinctive features. We take your privacy seriously and will always prioritize your comfort and confidentiality.

Information Sharing

We do not disclose your personal information to third parties except as described in this Privacy Policy or with your consent. However, we may share your information with third-party service providers who assist us in operating our business, such as payment processors and IT service providers.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction.

Your Choices

You have the following choices regarding your personal information:

  • You can update or correct your information by contacting us directly.

  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in the emails we send you.

  • You can request that we delete your personal information, subject to certain exceptions where we are required to retain your information by law or for legitimate business purposes.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Effective Date" at the top of the policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at refinedbeautybyrl@gmail.com.

Thank you for entrusting us with your aesthetic needs. We are dedicated to protecting your privacy and providing you with exceptional service.